Privacy Policy

14/04/2025

1. Introduction

Welcome to Stool Tool by StoolTool Limited (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose and safeguard your information when you use our application and website.

2. Information We Collect

We Collect and process the follow types of information:

    2.1 Personal Data

• Name, email address, and any other details provided during account registration
• Health related information that you voluntarily provide, including stool images 

    2.2 Automatically Collected Data

• Device information such as model, operating system, and unique device identifiers.
• Usage data, including logs of interactions with the app.
• IP address and location data (if enabled by user).
• Cookies and tracking technologies (see Cookie Policy for more details)

3. Legal Basis for Processing

Under UK GDPR, we process personal data on the following legal bases:

• Consent: Where you provide explicit consent for the collection and processing of health-related data.
• Legitimate Interest: To improve our application and conduct research (where data is anonymised).
• Legal Obligations: Where we must comply with regulatory requirements.

4. How We Use Your Information

We use your data to:

• Analyse stool images using a third party AI tool against the publicly available Bristol Stool Scale and provide insights.
• Improve our application, algorithms, and user experience.
• Respond to customer support inquiries.
• Comply with legal obligations and enforce our terms of use.
• Provide general wellbeing recommendations to users.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy.

• Stool Images: Deleted immediately after use.
• Personal Data: Stored for as long as you maintain an account, unless deletion is requested.

You may request deletion of your account and associated data at any time.

6. How We Share Your Information

We do not sell or rent your personal data. We may share your information with:

• Service Providers: Third parties that help operate our app, such as cloud storage or AI processing services.
• Legal Authorities: If required by law or to protect our rights, safety, and property.
• Research Partners: Aggregated and anonymised data may be used for research.
• Third-Party Health Integrations: Integrations with applications such as Apple Health, Google fit, or other similar platforms.

7. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure. These include:

• Strict access control polices for internal personal handling sensitive data.
• Regular security audits and compliance reviews.

It should be noted that no digital transmission or storage is 100% secure, so we encourage users to take precautions when sharing sensitive information.

8. Where Your Data is Stored

Your data is stored security on a secure cloud environment. If we transfer data outside the UK, we ensure that adequate safeguards are in place.

9. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you.
• Correct any inaccuracies in your data.
• Request deletion of your data.
• Restrict or object to the processing of your data.
• Request data portability to transfer your data to another service.
• Withdraw consent for processing of sensitive health-related data.

To exercise any of these rights, please contact us on [email protected]

Children’s Policy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If we become aware of such data, we will take steps to delete it.

10. Third-Party-Link

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal data.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posed on this page with an updated effective date. If changes are significant, we will notify users via email or in-app notifications.

12. Contact Us

If you have any questions about Stoll Tool, this Privacy policy or how we handle your data, please contact us at [email protected]